We endeavour to stock products produced locally and made from locally sourced materials and ingredients.

We define local as within the UK.

Choosing local means less impact on the environment.

Sometimes choosing local cannot be achieved. Our promise of complete transparency ensures that we shall state where the product or materials and ingredients to produce the product originate from.

If a product is not locally produced but you know of a replacement option that meets all of our values please do let us know.

The term organic has a legal definition and anything sold as organic is strictly regulated.

We try to use organic wherever we can because of the huge environmental benefits, the benefits to us and of course the benefits to our pets.

Organic food is GM and pesticides free. Organic ingredients can be fully traced right back to the farmer.

Organic farming methods reduce pollution and greenhouse gasses. Crops are rotated and farmers use compost and manure allowing soil to remain fertile rather than depleting it of nutrients resulting in poorer quality food.

Organic farms increase natural, safe habitats for wildlife. Animal welfare standards are higher on organic farms. These farms adhere to organic standards and organic policies which are laid down in European Union (EU) Law. These
standards ensure that organic farm animals have plenty of outdoor space and truly are free range.

Organic textiles and materials are produced on organic farms. They are manufactured without harmful chemicals and synthetic additives are kept to a minimum.

As part of our commitment to the environment we actively source products that are made from and packaged in recycled materials and/or materials that can be recycled or composted after your pet has finished with them.

Some products are not made from recycled materials and some products cannot be recycled after use. In these cases we will make that clear as part of our promise of transparency. These products are of great benefit to your pet which is why we will continue to stock them.

If a product is not made from recycled or recyclable materials but you know of a replacement option that meets all of our values please do let us know.

We try to choose sustainably sourced and sustainably farmed products. Choosing
sustainable products ensures that we are not exhausting natural resources or harming the environment. We are a low carbon company.

Sustainability is an extremely integral part of animal welfare. By choosing recycled, recyclable, locally produced and organic we are supporting both animal welfare and sustainability.