Order Before 2pm for Same Day Dispatch. Free Delivey On Orders Over £45.
Close
The Naturally Healthy Pet Shop. 29 Fromandes Road Cheam Greater London, SM3 8QP

WHAT OTHER PET PARENTS ARE SAYING:

Based on 17 reviews
94%
(16)
0%
(0)
0%
(0)
0%
(0)
6%
(1)
Not what was ordered

Previous review should have been 1* not 5*

Hello, thank you for your review.
The product is the same product just with new packaging. I have taken the liberty to email you the transition document from Beco sent to retailers comparing old with new packaging. As you will see the product bar code (SKU) is the same and the product is the same, the only difference is the packaging.
We haven't yet updated our images because we are still getting the odd shipment of old packaging design products, and there are a lot of new images to change to. Also, this is a one person army, but I will have the images updated as soon as possible.
I'm not sure why Beco didn't explain this to you when you contacted them but I hope I have been able to clear up any confusion.

Not what was ordered

I ordered the product as shown in picture on website being MSC Cod and Haddock not Wild Caught Cod and Haddock with kale and chickpeas with completely different packaging.Nothing in parcel to say this was a substitute or a similar product.Contacted Becopets who replied with a list of stockists but not addressing the question of where I can get the MSC cod and haddock not the one with kale and chickpeas.All very frustrating!!! I will keep the product as its too much hassle to send back.

Hello, thank you for your review.
The product is the same product just with new packaging. I have taken the liberty to email you the transition document from Beco sent to retailers comparing old with new packaging. As you will see the product bar code (SKU) is the same and the product is the same, the only difference is the packaging.
We haven't yet updated our images because we are still getting the odd shipment of old packaging design products, and there are a lot of new images to change to. Also, this is a one person army, but I will have the images updated as soon as possible.
I'm not sure why Beco didn't explain this to you when you contacted them but I hope I have been able to clear up any confusion.

Beco Slow Feeder Bowl

We have recently purchased a beco standard bowl for one of our other dogs & was really pleased with the quality. When our other dogs slow feeder dog bowl broke, we purchased other ones that were just not suitable. When I came across this one it was perfect, as the raised area was just enough to slow her down, but not too high. The other replacements had raised areas almost as high as the bowl & these were too high for her to get her nose in to & she had to use her tongue only. This bowl is more like her old one & she seems to love it. It is large, but is still really good. We love the natural look, rather than heavy plastic. The choices of colours are nice too. We would definitely recommend this product, like the positive reviews I had read before purchasing.
The company were fast to process our order & it arrived sooner than I expected. Many thanks.

E
Zogoflex® Bumi
Emma Hodgkinson
Zogoflex® Bumi

I brought this for my biggest dog but he doesn't get a look in as the smaller dogs keep pulling on it. Not tried in water yet, but on land it's a favourite.

Thank you for leaving a review I really appreciate it. I hope your bigger dog has managed to get a game with this toy now.

E
BecoRope Jungle Ring
Emma Hodgkinson
Jungle Rope

My dogs love this rope. They tug it together and throw it about. Seems well made.

Thank you for the review. It's lovely to hear that your dogs are enjoying playing with this toy.

E
BecoHoop
Emma Hodgkinson
BecoHoop

Seems robust. My dogs tend to favour the rope toys so not yet sure how much they will play with it.

Thank you for leaving a review. It's great that your dogs have a selection of toys to choose from.

D
JR Pure Lamb Spaghetti
Denise Tevlin
Dog loved

These Lamb spaghetti treats didn't last long as the dog loved them but they are expensive. Prompt delivery even in the current circumstances.

Thank you for taking the time to leave a review. I really appreciate it.
I am pleased that your dog loved the treats. They are a best seller so must be a favourite amongst dogs.
I am sorry that you think these treats expensive. As with many things though good quality products, unfortunately, cost more. We do stick to the RRP and as others have commented we are cheaper than most stores.
We often run deals that only Newsletter Subscribers get to hear about. In January we had a BOGOF offer on the Pure Goat Sticks - also a top seller. Please sign up to take advantage of any future offers. It's a good read too.

Fantastic product and service!

My 2 dogs love these Lamb Spaghetti but they are an expensive treat. The Naturally Healthy Pet Shop is the best value I can find (and I have trawled the internet extensively!) Fantastic customer services from Emma. I will definitely be a returning customer, thank you

Thank you so much for such a lovely review. These treats are definitely a favourite for many dogs.
I'm glad you found us. I look forward to posting more treats to your girls.

Sooo good

Bruce our black lab is funny with treats yes I know a Labrador funny with food. However he can’t have chicken and these treats seem to one of few he can have that won’t upset his tummy

I'm so pleased that Bruce liked his treats. Being a single-source protein treat with only one ingredient makes these treats great for dogs suffering from allergies or digestive upset.
It's wonderful that you are helping Bruce by actively seeking out treats you know he can really enjoy.
Thank you so much for taking the time to leave a review.

5* cat care

Emma has been providing holiday cat care for a few years. She treats our cat like her own. Diligently taking notes of feeding and routine requirements and has on a number of occasions taken him to the vet whilst we’ve been away - due to him getting into trouble! All above and beyond the service.
I would 100% recommend Emma to look after any pet, she is amazing and we don’t know what we would do without her.

Thank you for such kind words. I love my visits with Como. He really has gotten himself into mischief on occasion! He is a very clever and beautiful boy. He always runs down the stairs to greet me which is such a delight. I'm sure he's a dog wearing a cat coat really!

S
Cat Feeding Service
Samantha Dunn
Quality service

I use the cat feeding service which goes above and beyond expectation, including a daily message to say how Garfield is and what he’s been doing and quite often I will receive a picture of him too.

Thank you for leaving a review. He is a very photogenic boy. I always look forward to my visits with Garfield.

J
JR Pure Goat Sticks
Julie Parsons
Great dog treat

Great product dogs loved them!

Thank you so much for your review.
I'm really glad your dogs love them.

Excellent product and service

Perfect bowl for my bulldog that try’s to inhale her food very pleased with the product and quick delivery and excellent customer service

Thank you for your review. The slow feeder certainly does help with dogs who like to inhale their food.
Glad you're happy with the product and service.
Thanks for taking the time to leave a review, I really appreciate it.

My dog absolutely loves these treat

Thanks for taking the time to leave a review.
These are great treats. Really happy that your dog enjoys them.

T
Dog Walking Service
Theresa Donnelly
Freddie’s walks

Freddie loves his walks with Emma. He starts barking as soon as he hears her car drive down the road.
It’s lovely to see Freddie back from his walk, exhausted but very happy, he gets the exercise he needs and also gets to play with other dogs he really has become very attached to.
Thank you Emma.

Aww, and I love my walks with Freddie. He's such a happy boy who loves to 'sing' along to the radio. He's a character and makes me laugh daily. His happiness is infectious.
Thank you for taking the time to leave such a lovely review.

×