Order Before 2pm For Same Day Dispatch. Free Delivery On Orders Over £45
The Naturally Healthy Pet Shop. Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA

Some Frequently Asked Question’s

If you still cannot find an answer to your question please get in touch via the Get In Touch page.

If no one is in to take delivery the postman will leave a card confirming that they have tried to deliver. Please follow the instructions on the card.

Currently we do not deliver outside the UK.

No problem just let us know through the Get In Touch page. Please leave your email address or a contact number so that we can confirm changes.

Return the parcel to us in a saleable condition i.e) original, undamaged packaging, and a full refund will be given. We do not however refund delivery costs unless the products sent out were damaged or incorrect.

Please send returns to our returns address:
Unit 2519 SafeStore
Wrythe Lane,

Please allow 3 working days to receive your order. If after 3 days you still have not received your order then contact us through the Get In Touch page.

We treat your privacy with complete respect. We do not store credit card details nor do we share customer details with any 3rd parties other than Klaviyo as our email marketing company. Click to view our full Privacy Policy.

Shopping cart0
There are no products in the cart!
Continue shopping