We know, the anticipation of receiving your order is exciting. Here are a few things to know.
- We will email you to confirm receipt of your order and again to let you know your parcel has been dispatched.
- We use Royal Mail recorded delivery for all orders.
- Orders with a subtotal of £45 will qualify for free delivery automatically applied at checkout.
- We offer Free Local Delivery to the following Post Codes:
SM1, SM2, SM3, SM5, SM6, SM7
This will automatically be applied at checkout.
- Products can be delivered to a different address to the billing address at no extra charge.
- A signature will be required upon receipt of delivery. Please check for damages before signing.
- Delivery charge is according to weight and calculated at checkout.
- Orders placed before 3 pm will be dispatched that same day Monday – Friday. Orders placed Saturday – Sunday will be dispatched the next working day.
- In the unlikely event an order cannot be dispatched quickly we shall notify you and advise you on when it will be dispatched.
Now you can sit back and relax and wait for your package, maybe put the kettle on and read one of our blog posts to help pass the time.
Our Reviewsfrom 14 reviews
I brought this for my biggest dog but he doesn't get a look in as the smaller dogs keep pulling on it. Not tried in water yet, but on land it's a favourite.Emma HodgkinsonZogoflex® BumiJungle Rope
My dogs love this rope. They tug it together and throw it about. Seems well made.Emma HodgkinsonBecoRope Jungle RingBecoHoop
Seems robust. My dogs tend to favour the rope toys so not yet sure how much they will play with it.Emma HodgkinsonBecoHoopDog loved
These Lamb spaghetti treats didn't last long as the dog loved them but they are expensive. Prompt delivery even in the current circumstances.Denise TevlinJR Pure Lamb SpaghettiFantastic product and service!
My 2 dogs love these Lamb Spaghetti but they are an expensive treat. The Naturally Healthy Pet Shop is the best value I can find (and I have trawled the internet extensively!) Fantastic customer services from Emma. I will definitely be a returning customer, thank youAndrea GibbsJR Pure Lamb SpaghettiSooo good
Bruce our black lab is funny with treats yes I know a Labrador funny with food. However he can’t have chicken and these treats seem to one of few he can have that won’t upset his tummyMilly InglesJR Pure Rabbit Sticks5* cat care
Emma has been providing holiday cat care for a few years. She treats our cat like her own. Diligently taking notes of feeding and routine requirements and has on a number of occasions taken him to the vet whilst we’ve been away - due to him getting into trouble! All above and beyond the service.
I would 100% recommend Emma to look after any pet, she is amazing and we don’t know what we would do without her.SerenaCat Feeding ServiceQuality service
I use the cat feeding service which goes above and beyond expectation, including a daily message to say how Garfield is and what he’s been doing and quite often I will receive a picture of him too.Samantha DunnCat Feeding ServiceGreat dog treat
Great product dogs loved them!Julie ParsonsJR Pure Goat SticksExcellent product and service
Perfect bowl for my bulldog that try’s to inhale her food very pleased with the product and quick delivery and excellent customer servicesarah bryantBecoBowl Slow Feeder Bowl
My dog absolutely loves these treatDemi DayJR Pure Lamb SticksDolly
Dolly really looks forward to her walks with Emma she is amazing with her, she plays wit her and knows all of her little ways which I think is very important.she cares so much for all of the dogs that she walks I wouldn’t have any body else walk my dog.Sue gallopThe Naturally Healthy Pet ShopDog walking service
Emma has been wonderful with Dash and I trust her 100% She is calm, loving and patient with him and I always know he is in good hands.KeelyThe Naturally Healthy Pet ShopFreddie’s walks
Freddie loves his walks with Emma. He starts barking as soon as he hears her car drive down the road.
It’s lovely to see Freddie back from his walk, exhausted but very happy, he gets the exercise he needs and also gets to play with other dogs he really has become very attached to.
Thank you Emma.Theresa DonnellyDog Walking Service